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FAQ

 

  • Q : What Material is the Jewelry made from
  • A : We have the option for the finest Lead Free Pewter or 925 full Silver.

 

  • Q : What payment do you accept?
  • A : We accept Credit Card and Paypal Payments.

 

  • Q: I ordered a wrong size! Can I exchange it for another size?
  • A : Ofcourse, email us at Info@rebelsupreme.com

 

  • Q: Where are you based?
  • A :  Our head office is in Amsterdam, but we ship from different locations to give you faster & cheaper shipping.

 

  • Q : Do you ship Worldwide?
  • A : Yes, we ship Worldwide. If you live in a country that charges Customs fees, these will be the fully responsibility of the customer.

 

 

  • Q : I`m a size 11.5 Should I go with 11 or 12?
  • A : We recommend size 11 as our sizes tend to be slightly bigger.

 

  • Q : Does it stain your fingers?
  • A : No it doesn’t.

 

  • Q : Are your ring/pendants hand made?
  • A : All our jewelry is hand crafted by skilled artisans.

 

  • Q : I emailed customer service, how long will it take them to respond?
  • A : For email, expect a response within 24-48 hours from our representatives. Our representatives are available each day of the week

 

  • Q : Hey! I haven’t received my order yet, what shall I do?
  • A : No worries, our team helps you out. Please have a look at the delivery times for your country by clicking here.  We are also directly contactable through: Instagram DM’sFacebook Chat  Website chat or just email us at info@Rebelsupreme.com One of our Rebel customer care members is more than happy to update you on your order and the estimated delivery date.

 

  • Q : I have placed an order during the sale. Can I return my order?
  • A : All orders placed during sale or discount are final and are therefore not possible to be returned.

 

  • Q : Can I cancel or change my order?
  • A : Please mail us to see if our artisan has started making your ring. In case he has, then we can not cancel or change your order.

 

  • Q : What is the difference between silver & pewter?
  • A : The biggest difference is the quality. Silver is of better quality, therefore more expensive. For more info please click here