Collection: Shipping
As all our jewelry is lovingly handcrafted, please allow up to 5-7 Business days for pewter & 1-2 weeks for silver production of your item(s).
COVID-19 (Coronavirus) may impact the shipping times.
SHIPPING POLICY
CUSTOMS, TAXES AND DUTIES:
Customs taxes, duties or import charges are the responsibility of the customer to be paid. We do not cover any additional charges or costs for the final delivery of the package to your destination or country. Please note these charges differ based on country laws and policies and we cannot estimate the amounts. If a package is returned due to refusal of customs fees and taxes paid, a refund will not be applicable. If you would like us to declare a lower value on your shipment to potentially reduce these fees, please indicate this in your order notes. However, please be aware that this might carry certain risks and may not always guarantee lower fees.
DELAYED PACKAGE:
We have established partnerships with all our carriers and aim to deliver all packages within the quoted time frame. Please note we will not be held responsible for delays in packages that may occur due to weather, incorrect address information or carrier related issues which are out of our control. We will do our best to resolve each issue for all of our customers in regards to reshipments, claims or lost packages to the best of our ability.
In the event a package has been lost, missing or cannot confirm delivery with tracking we will process a reshipment of the order. Packages that show a confirmed delivery from carrier will be subject to investigation and not eligible for a refund until resolved. Should your package not show up, or arrive damaged, please contact us at: Info@rebelsupreme.com with your order number.
DELAYS WITH SALE & HOLIDAY SEASON
We ship all orders as quickly as possible, but please note that there may be processing delays in shipping during sale events and peak shopping days. If you need to receive your package by a specific date, you can always contact Customer Care at Contact Us for help in choosing the right shipping method to get it there on time.
Please note:
RebelSupreme is not responsible for any lost, stolen or damaged shipments. However, we will do everything in our power to help you solve the case.